8x8 CPaaS Maintenance - Scheduled maintenance: SMS delivery platform upgrade (Asia-Pacific) - 25 October 2026

Scheduled - 1 component affected - Dear Customer, We are upgrading part of our... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Scheduled maintenance: SMS delivery platform upgrade (Asia-Pacific) Upcoming scheduled maintenance notice Dear Customer, We are upgrading part of our SMS delivery platform in the Asia-Pacific region to improve the security and reliability of message delivery to mobile networks. When - Stage 1: October 22, 2026 (07:00 SGT) - Done - Stage 2: October 26, 2026 (06:00 SGT) What to expect - Stage 1: no impact expected. - Stage 2: messages to some destinations may be delayed for a few minutes, and delivery receipts may arrive late. - Our SMS API and SMPP connections stay available throughout. No action is needed from you. Updates will be posted on our status page. If you have any questions, please contact our support team at cpaas-support@8x8.com. Start time Oct 25, 22:00 UTC Estimated duration 1 hour Components affected SMS - SMPP View full scheduled maintenance details

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